How Hotels, Restaurants, and Bars Can Minimise Risk While Reopening? - Post-COVID19

How Hotels, Restaurants, and Bars Can Minimise Risk While Reopening? - Post-COVID19

MasterTAAG Restaurant Digital service

It’s no brainer, post-COVID-19, host industries will go through a complete overhaul in consumer behaviour, demography and industry trends. Considering various factors, consumers will become more conscious about hygiene while dining or takeaways eventually to avoid maximum physical contact as possible. It's a global history that human behaviour changes after every disaster pandemic. Call it a necessity or new-norms, we need to prepare ourselves for the stronger tomorrow and timely assist the consumer behaviour transition for the collective growth of the hospitality industry.

What Does Post-Pandemic Dine-In Look Like?

Hotels, restaurants, and bars are uncertain as to what their post-pandemic industry will look like. Many are trying hard to find safe and creative solutions that will help host industries to recover more quickly. And in order to minimize physical contact, a digitalized menu supported by QR codes is a strategic solution that has been successful for active prevention, feels CEO & founder of MasterTAAG.

Contactless service will be the centre-point for restaurants, bars or any other dine-in services. Thus, restaurants will have to show a responsible attitude and eliminate paper menus which may transmit viruses. Restaurants could provide guests with multiple safe solutions like disposable or QR codes menus at the tables. Owners will need to consider cost factors as well while selecting their safe solution. QR codes act as a digital menu and as a payment method. Dine-in services in China have been using QR codes and they have seen some great benefits. Digital menus have great benefits, the dine-in industry can leverage. Digital menus can be sorted and personalized by the most popular dishes based on allergens, price and more.

For example, diabetics will only be shown meals that are low in sugar or sugar-free. Same goes for diet-conscious consumers, the menu can be prioritized based on the calories and more. And when it’s time to pay, there will be no need to pass cash or credit card to the server. Instead, you can also pay your bills via integrated payment methods using your mobile phones. Plus, it’s very cost-effective and user-friendly technology to integrate into your dine-in functionality.

Above mentioned solutions can avoid maximum physical contact still, you need to focus on basic hygiene and a clean environment. Pay special attention to any surface customer touch, like doorknobs, switches, light switches, or any system that circulates air. 

Provide antibacterial gloves and sanitization systems for your team, especially if they handle cash. That’s where technologies like QR menu codes come very handy. Make sure to take every initiative you can to keep your restaurant surroundings disinfected. You can also minimize physical contact by communication via flyers and posters. You can offer additional promotions or offers you have to get them to complete the reservations: a complimentary appetizer, drink, loyalty rewards etc.

 As businesses continue to discourage travel and more employees work from home over the next few weeks, you are going to face confined people going stir-crazy. Though you’ve done your part about public sanitization, still you’ll need to consider the fact that some of these customers may have symptoms. So train your staff to deal with these extreme circumstances. They have to be proactive like offering disinfectants and put the affected person in touch with local medical services etc. 

In the end, market your restaurant, bars, and nightclubs as a safe place. Show empathy and responsibility towards your customers and make your place a genuine social gathering spot. You will probably end up making a lot of long term customers.

Get your free digital Menu today: www.mastertaag.com